Archives: FAQ

How do I change a post image in the Digital Ecosystem?

To change a social post image in the Digital Ecosystem: Select the Social Calendar tile. Select the edit link on the post you would like to edit. Update the social post title, description, or image. Select the Schedule button to save updates.  

How do I preview my posts in the Digital Ecosystem and which social media platforms can I view?

To preview your posts in the Digital Ecosystem, follow the steps outlined in this article: 1.     Log in to your dashboard and select the Social Calendar tile. 2.      To preview a post and see what it will look like before you publish it, select a post on your calendar or create a new post. Then…

How do I set up my Blusimba Digital Ecosystem?

Blusimba Digital Ecosystem uses our library of expertly curated content to automatically plan and publish your social media posts for up to an entire year – all it takes is a few clicks. To set up Social 365: 1. Log in to your dashboard and select the Social Calendar tile. 2. Select Get Started.  3. Select whether…

How can I enable direct posting to my Digital Ecosystem?

Log in to your dashboard and select the Social Calendar tile. Access your settings by selecting the gear icon, and then select “Post Settings”. Toggle to “Yes” or “No” to enable or disable direct posting.

How do i Change my cPanel Style/Theme?

Switching over to another cPanel theme with a different style is easy, and there are two ways to do so. First method: Paper Lantern Theme. 1. Log into your cPanel account. 2. In the Preferences section, click on the Change Style Icon. 3. You will see a lot of themes on the themes page. Just select the one you like and click…

How to Reset my cPanel Account Password?

If you can access your cPanel account, follow these steps to reset your password: 1. Log into your cPanel account. (e.g., www.example.com/cPanel ) 2. In the Preferences section, click on Password & Security Icon. 3. Enter your old password. 4. Enter your new password or use a password generator. 5. Click on the change password. You will see a success message. Then it means…

How do I connect my social accounts?

To connect any of your social accounts, log in to your dashboard and select the “Connect Social Accounts” tile. From here, you can connect and manage any of the social networks available in your dashboard. Select “Connect” to connect an existing account or create a new account on that platform.

Whats is the billing cycle?

All our products are billed on a monthly basis. All invoices are generated 30 days from when you signed up for your product or service on Blusimba.com

Do You issue Refunds?

No, we do not. We offer free trials on most of our products. Please take advantage of that free period before you are billed to decide if you want to the transaction to a paid account.

Can I subscribe to only one product?

Yes, you can. We bundled the products to help users save. If you want to subscribe to only one of our products – eg. Streaming – select it as an add-on or single product. If you have questions, please don’t hesitate to get in touch.