Blusimba Privacy Policy

Introduction

In our mission to make business better for our Clients at Blusimba Technologies, we collect and use information about you for the following reasons:

  • To power your business
  • Develop and design websites for your small and medium scale businesses,
  • Build and establish brand names on your behalf,
  • Refer potential clients to your business,  
  • Establish and maintain good business relations with all our Clients.

This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know (for example, through the Blusimba admin or by email).

Our values

Trust is the foundation of the Blusimba Virtual Office (VO) platform under Blusimba Technologies. This includes trusting us to do the right thing with your information. Two main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.

  • Your information belongs to you

We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete this information when we no longer need it. In all of this, our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.

  • We protect your information from others

If a third party requests your personal information, we will not share it unless you give us permission or we are legally required to do so. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.

Why we process your information

We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the Blusimba Virtual Office), or when we need to use your personal information for a reason related to the business such as:

  • answering questions or providing other types of support
  • providing and improving our products and services
  • providing reporting and analytics
  • testing out features or additional services
  • assisting with marketing, advertising, or other communications

We only process personal information for these legitimate interests after considering the potential risks to your privacy—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.

Your rights over your information

We believe you should be able to access and control your personal information no matter where you live. Depending on how you use Blusimba Virtual Office and Blusimba Digital products, you may have the right to request access to, correct, amend, delete, restrict, or object to certain uses of your personal information (for example, direct marketing). We will not charge you more or provide you with a different level of service if you exercise any of these rights.

Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may ask to see documentation verifying your identity, which we will discard after verification.

If you would like to designate an authorized agent to exercise your rights for you, please email us from the email address we have on file for you. If you email us from a different email address, we cannot determine if the request is coming from you and will not be able to accommodate your request. In your email, please include the name and email address of your authorized agent.

If you are not satisfied with our response to a request, you can contact us on our direct customer care line to resolve the issue.

How we protect your information

Our team works tirelessly to protect your information, and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet can be 100% secure. This means we cannot guarantee the absolute security of your personal information.

How we use “cookies”

We use cookies on our website and when providing our services. For more information about how we use these technologies and an explanation of how you can opt out of certain types of cookies, please see our Cookie Policy. (Can be deleted if no cookie policy exists)

How you can reach us

If you would like to ask about, make a request relating to, or complain about how we process your personal information, you can contact us by email at *privacy@blusimba.com*, or at one of the addresses below.